Your privacy is imperative to ZING.
1 On using our platforms you consent to us collecting the following information from you:
1.1 Information that you provide by filling in forms on our website which shall include without limitation the following: zing.pt, (“the Websites”). This includes information provided at the time of registering to use the Website, subscribing to our service, posting material, or requesting further services.
1.2 Any contact with us may generate a record of that contact through email archiving or any other suitable media as we deem appropriate.
1.3 Any research data collected through research marketing campaigns that we may undertake from time to time.
1.4 Details of transactions you carry out through the Website to subscribe to our services or upgrade your current package.
1.5 Details of your visits to the Website including, but not limited to, traffic data, location data, web logs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
2 IP addresses and cookies
2.1 We may collect information about your computer, including where available your IP address, operating system, and browser type. This is statistical data about our users’ browsing actions and does not identify any individual.
2.2 Information about your general internet usage may also be collected by using cookies. Cookies are small software files which are placed by a website onto your computer, telephone, or other device.
2.3 The cookies placed on your device(s) enable information to be:
(a) stored on your Device; and
(b) sent to and from the Website and your Device.
2.4 Cookies help us to improve our website and to deliver a better and more personalized service.
2.5 You can choose to refuse to accept cookies to our website.
2.6 Please note that our customers may also use cookies, over which we have no control.
3 Where we store your personal data
3.1 The data that we collect from you may be transferred to, and be stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who may work for us or for one of our suppliers. Such staff maybe engaged in, among other things the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
3.2 Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
3.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
4 Uses made of the information
4.1 We use information held about you in the following ways:
(a) to ensure that content from the Website is presented in the most effective manner for you and for your computer.
(b) to provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
(c) to carry out our obligations arising from any contracts entered between you and us.
(d) to allow you to participate in interactive features of our service when you choose to do so.
(e) to notify you about changes to our service.
4.2 We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
4.3 If you have purchased goods or services from the Website, we will only contact you by electronic means (e-mail or SMS) with information about goods and services like those which were the subject of a previous sale to you.
4.4 If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
4.5 If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
5 Disclosure of your information
5.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries from time to time.
5.2 We may disclose your personal information to third parties:
(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
(b) If ZING or substantially all its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
(c) If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our Terms of use and or any other agreements between you and us, or to protect the rights, property, or safety of ZING, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. This may include disclosing personal information to a credit reference agency, who may keep a record of that information.
6 Your rights
6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Help & Support.
6.2 Our site may contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any of the personal data which may be collected from you under these policies by such third parties. Please check these policies before you submit any personal data to these websites.
7 Access to information
The Act gives you the right to access personal information held about you by us. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of €250 (or any other fee determined by law) to meet our costs in providing you with details of the information we hold about you.
8 Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. If use of the data changes we will have to get consent anyway regardless of what we put in the privacy policy.
9 Question
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Help & Support.
.